Frequently asked questions

  • We always recommend booking a table, but will take walk-ins where possible. This is more difficult on Fridays and Saturdays.

    If there is no availability online, then it is very unlikely that we will have space if the online diary is not showing availability.

    We only take walk-ins for drinks.

  • We do not currently operate a waiting list, and we don’t usually take bookings within the hour. You are welcome to pop in to see if we can take a walk-in. We will always try our best to accommodate you.

  • To book a table using your voucher, please follow the instructions provided on your voucher. There is a field in the booking process - please enter your voucher number there and remember to bring it with you too.

    If your voucher has expired and is a third-party voucher like 5pm or Itison, you won’t be able to use it. Please contact the company you purchased it from. We may be able to extend a monetary voucher depending on the circumstances.

  • If you’re running late, we keep tables for 15 mins, so no need to let us know unless you are over 15 mins late. If so, you can phone the restaurant to let them know.

  • We are open everyday, including bank holidays, except from Christmas Day and New Year’s Day.

  • We do not allow dogs in our restaurant, with the exception of assistance dogs. Dogs are welcome on the terrace, where open.

  • Flamenco dress is not mandatory! Casual is welcome, however no football colours, sorry.

  • Our booking portal doesn’t take bookings for more than 10 people. Fo rlarger groups, visit the group bookings page and tell us the details using the group enquiry button

  • Most dietary requirements can be accommodated, GF, dairy free, vegetarian, and vegan can be discussed in the venue.

    We do advise anyone with any allergies to ask for our allergen guide in the restaurant as supplier information can change frequently. Our allergen guides are always up to date.

  • Children are always welcome, we have a children’s menu available too.

  • You are welcome to bring a balloon/cake along, we can also arrange a chorus of happy birthday!. Please do not bring table confetti or sparklers – they set off the fire alarms.

  • If you’re looking for a job, please pop in with a copy of your CV or visit our careers page on the footer of each web page